Privacy Policy
This Privacy Policy sets out how Bralone (“we”, “us”, “our”) collects, uses, and protects personal data submitted through the bralone.info catalogue website. Bralone is the data controller for all personal information received via this site.
Our registered correspondence address is: 47 Seymour Place, W1U 6ND London, United Kingdom. We can be reached at [email protected] or by telephone on +44 20 3847 6193 during standard office hours (Monday — Friday, 09:00 – 18:00 GMT).
This policy is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to processing personal data lawfully, fairly, and transparently.
Bralone products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.
Information You Provide Directly
When you submit the contact form on contact.php, we collect the following fields: your name, email address, selected subject category, and the content of your message. If you voluntarily include a telephone number, that is also collected. This information is used solely to respond to your enquiry.
The lawful basis for processing this data is legitimate interest (Article 6(1)(f) UK GDPR): responding to an enquiry that you have initiated. Where you request documentation, the basis may additionally be contract performance (Article 6(1)(b)).
Automatically Collected Technical Data
As you browse the Bralone catalogue, our web hosting infrastructure may automatically log the following technical data: your IP address (anonymised after 24 hours), browser type and version, operating system, referring URL, pages visited within this site, and session timestamps. This data is collected in aggregated form to monitor site performance and is not linked to any individual identity.
The lawful basis for this processing is legitimate interest — ensuring the technical security and operational reliability of the catalogue.
Cookie Data
Cookies placed by this site are described in detail in the Cookie Policy. Functional cookies are set automatically; analytical and preference cookies are set only with your consent, obtained via the cookie banner on first visit. You may withdraw consent at any time via the Cookie Settings link in the footer.
Personal data collected through this site is used exclusively for the following purposes:
- — Responding to contact form enquiries (product information, batch documentation requests, wholesale discussions, press enquiries).
- — Maintaining a record of correspondence for reference in ongoing discussions, retained for up to 24 months unless a longer retention is required for a contractual matter.
- — Monitoring website performance and security through aggregated, anonymised technical logs.
- — Complying with legal obligations under UK law where applicable.
We do not use personal data collected through this site for automated profiling, targeted advertising, or the creation of individual behavioural histories. No personal data is sold or rented to third parties.
Third Parties and Data Processors
Bralone does not sell, trade, or transfer personal data to any external parties for their own commercial purposes. We may share personal data in the following limited circumstances:
- — Hosting and infrastructure providers: Our web hosting provider processes server-level access logs. They act as a data processor under a data processing agreement and are prohibited from using this data for their own purposes.
- — Legal compliance: We may disclose personal data where required by law, court directive, or regulatory authority, including the UK Information Commissioner's Office (ICO).
- — Analytical services: If you have accepted analytical cookies, aggregated anonymised data may be processed by a third-party analytics service. This data cannot be used to identify you individually.
How Long We Keep Your Data
Contact form submissions and email correspondence are retained for a period of 24 months from the date of last interaction, after which they are securely deleted. Technical server logs are anonymised within 24 hours and retained in aggregate form for up to 12 months. Cookie consent records are retained for 13 months in line with standard regulatory guidance for consent management.
Where data is retained for compliance with a legal obligation, the retention period is governed by the relevant legislation.
Rights Under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data held by Bralone:
- — Right of access: To request a copy of personal data we hold about you.
- — Right to rectification: To request correction of inaccurate or incomplete data.
- — Right to erasure: To request deletion of your personal data, subject to our legal retention obligations.
- — Right to restrict processing: To request that we limit how we use your data in certain circumstances.
- — Right to object: To object to processing based on legitimate interest.
- — Right to data portability: To receive your data in a structured, machine-readable format where processing is based on consent or contract.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.
All data transmitted via this website is encrypted in transit using TLS (HTTPS). Access to correspondence records is restricted to authorised Bralone personnel. We conduct periodic reviews of our data handling procedures and update them when necessary. While we take reasonable precautions, no transmission over the internet can be assured to be entirely secure; you submit information at your own risk.
We may update this Privacy Policy periodically to reflect changes in our data processing activities or applicable law. The revised date at the top of this document will be updated accordingly. We recommend reviewing this page occasionally. Continued use of the catalogue site following any update constitutes acknowledgement of the revised policy.
For any questions, concerns, or data-subject requests relating to this Privacy Policy, contact the Bralone data handling team directly: